Terms & Conditions
Last Updated: June 20, 2026
1. Introduction
Welcome to SkyBrance Tech Private Limited ("Company", "we", "us", "our"). These Terms and Conditions ("Terms") govern your use of our website, services, and applications (collectively, the "Services"). Our Services include, but are not limited to:
- SkyShare - Link shortening and tracking with advanced analytics
- Web Development - Enterprise-grade website and application development
- Mobile App Development - Native and cross-platform mobile application development
- Cloud Solutions - Scalable cloud infrastructure and migration services
- IT Consulting - Technology strategy and implementation guidance
- Business Automation - AI-driven workflow optimization and management applications
By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not use our Services.
Company Registration Details
Registered Corporate Office
Loknath Nagar, B.P Road,
Bagdogra, Darjeeling 734014,
West Bengal, India
Government Registrations
- CIN: U62099WB2025PTC284361
- PAN: ABRCS8817N
- TAN: CALS73275G
- UDYAM: UDYAM-WB-06-0059700
Board of Directors
Contact Operations
2. Scope of Services & Freemium Model
We offer a range of IT services on a "freemium" basis. Basic features of our Services may be available for free up to certain usage limits. To access advanced features or exceed the free usage limits, you will be required to create an account and may need to purchase a subscription or make a one-time payment.
Free Tier Limitations
- Link Creation: Up to 20 shortened links per user account
- Analytics: Basic click tracking and device information
- Link Lifespan: Links remain active as long as your account is active
Premium Features
Advanced features require a paid subscription and include:
- Advanced Analytics: Detailed tracking and reporting
- API Access: Integrate Link-Shortener into your applications
- QR Code Generation: Automatic QR codes for all links Coming Soon
3. User Accounts and Registration
To access most features of our Services, you must register for an account. By creating an account, you agree to:
Account Information Requirements
- Provide accurate, current, and complete information during the registration process
- Required information includes: name, email address, mobile number
- For paid services: payment information and identity verification documents may be required
- Email and phone verification is required during account creation
Account Security Responsibilities
- Maintain the security of your password and account credentials
- You are responsible for all activities that occur under your account
- Notify us immediately of any unauthorized use of your account
Age Requirement
You must be at least 13 years of age to create an account and use our Services. Users under 18 should obtain parental consent.
Inactive Accounts
Accounts that remain inactive (no login or activity) for a continuous period of 5 years may be automatically deleted to maintain system performance and data hygiene.
Privacy Protection: Our collection and use of your personal information is governed by our Privacy Policy. We do not sell your personal data. We will not share your personal information with third parties, except as necessary to provide the Services (e.g., payment processors) or as described in our Privacy Policy.
4. Payments, Subscriptions, and Refunds
Payment Terms
- Certain Services are available on a paid basis, either through a one-time payment or a recurring subscription plan
- You agree to pay all applicable fees as described on our website and pricing page
- Payment Methods: We accept all major payment methods including credit/debit cards, UPI, net banking, and international payment options
- Payment Gateways: All transactions are processed securely through Razorpay and PayPal
Subscription Billing
- For recurring subscriptions, you authorize us to automatically charge your chosen payment method at the start of each billing period
- Failed Payments: We will check if payment is received within 24 hours. If payment fails, your service may be temporarily suspended
- Plan Changes: You may upgrade your subscription plan. Changes take effect at the very beginning or end of your current billing cycle
Refund Policy
We offer a 24-hour full refund policy for all purchases.
- Full refunds are available for any purchase if requested within twenty-four (24) hours of the transaction
- After the 24-hour period, all payments are non-refundable
- No refunds are provided for unused subscription time after account termination
- To request a refund, contact contact@skybrance.com
Discounts & Promotions
We may offer discounts for annual subscriptions, as well as special pricing for students, startups, and non-profit organizations. Discount eligibility and terms are subject to verification and may change at our discretion.
5. Acceptable Use Policy
You agree not to use the Services for any unlawful or prohibited purpose. By using our Services, you shall not:
Prohibited Content
- Use our link shortener to redirect to malicious websites, illegal content, or fraudulent schemes
- Create links to content involving phishing, malware, viruses, or harmful software
- Share links to illegal, harmful, or inappropriate content including but not limited to child exploitation, terrorism, or violence
Prohibited Activities
- Engage in spamming or mass unsolicited messaging
- Infringe on intellectual property rights of any party
- Attempt to reverse engineer, decompile, or disassemble our software
- Use the Services in a way that could damage or impair our servers
Google Safe Browsing URL Validation
To protect our users and maintain service integrity, we implement Google Safe Browsing API for automatic URL validation:
- Real-time Validation: Every URL submitted for shortening is checked against Google's database of unsafe websites
- Automatic Blocking: URLs identified as malicious, phishing, malware distributors, or unwanted software will be automatically rejected
- Continuous Monitoring: Existing shortened links are periodically re-validated to ensure ongoing safety
- User Protection: This system protects both the link creator and end-users from accessing dangerous websites
Important: Even with automated protection, users who attempt to share bad, illegal, or ineligible websites will be blocked by Google's validation system. This helps keep our platform safe and compliant.
Rate Limiting & Abuse Prevention
To ensure fair usage and prevent abuse, we implement rate limiting on our Services. Excessive requests or automated bot activity may result in temporary or permanent suspension.
Specific rate limits are configured on our servers and are not publicly disclosed to prevent circumvention.
Violation Consequences
- 1ST LEVELFirst Violation: You will receive a warning notification via email
- 2ND LEVELRepeated Violations: Account suspension or permanent ban may be applied
- CRITICALSevere Violations: Immediate account termination without prior warning
User Responsibility & Liability for Created Links
IMPORTANT LEGAL DISCLAIMER
By creating and sharing shortened links through our Services, you acknowledge and agree that:
- Full Responsibility: You, as the link creator, are fully and solely responsible for how you use the shortened link and for what purpose
- End-User Responsibility: You are responsible for all end-users who click on your shortened link, including their actions and any consequences arising from their use of the destination URL
- Data Responsibility: Any data collected from end-users who interact with your links is your responsibility, and you must comply with all applicable privacy laws and regulations
- Content Liability: You are responsible for ensuring the destination URL contains legal, appropriate, and non-harmful content
SkyBrance Tech Private Limited acts solely as a link shortening service provider. We do not control, monitor, or take responsibility for the content of destination URLs or how users choose to distribute their shortened links. The person who creates the link bears full legal and ethical responsibility for its use and consequences.
6. Link Shortener Services & Data Analytics
When you use our SkyShare link shortening service, you acknowledge and agree that we will collect certain information from individuals who click on your shortened links ("End-Users") for the purpose of providing you with analytics.
This information includes:
User-Agent StringsWe capture the End-User's user-agent string to identify device models, operational software setups, and browsing versions for computing layout graphs.
IP GeolocationWe analyze inbound network metrics in real-time to index approximate geolocations (regions/cities). We do not save full unmasked IP data logs.
This data is used solely to provide you with link tracking analytics and to improve our Services. We respect End-User privacy and comply with applicable data protection regulations.
7. Intellectual Property
Our Property
All rights, title, and interest in and to the Services (excluding User Content), including our:
- Application design layouts and platform source codes
- Logos, trademark symbols, and corporate branding assets
- Internal analytics engines and infrastructure systems
are and will remain the exclusive property of SkyBrance Tech Private Limited and its licensors.
Your Property (User Content)
You retain all ownership rights to the content you create, upload, or link to while using our Services ("User Content").
By using the Services, you grant us a worldwide, non-exclusive, royalty-free license to use, host, store, and display your User Content solely for the purpose of operating and providing the Services to you.
8. Termination
Your Right to Terminate
You may terminate your account and stop using the Services at any time through your account settings dashboard panel or by formally contacting support operations.
Our Right to Terminate
We reserve the right to suspend, ban, or terminate your account at any time, with or without notice, and for any reason or no reason, at our sole discretion. This includes, but is not limited to:
- Breaches of these explicit Terms and Conditions
- Violations against acceptable distribution use definitions
- Detected malicious scripts or fraudulent configurations
Effect of Termination
- Upon termination, your right to use the Services will immediately cease
- You will have 30 days to export your data after account deletion request
- After 30 days, all your data and User Content will be permanently deleted from our systems
- No refunds will be provided for unused subscription time after termination
9. Disclaimer of Warranties
Important Legal Notice
The Services are provided on an "AS IS" and "AS AVAILABLE" basis. SkyBrance Tech Private Limited makes no warranties, expressed or implied, regarding the:
- Reliability, availability, metrics correctness or site uptime
- Secure operation bounds or continuous error-free states
While we maintain backup systems and strive for high availability, we cannot guarantee 100% uptime. System maintenance, updates, and unforeseen technical issues may occasionally occur.
10. Limitation of Liability
Liability Limitations
To the maximum extent permitted by applicable law, in no event shall SkyBrance Tech Private Limited, its directors, employees, or agents be liable for any:
- Indirect, incidental, special, consequential, or punitive damages
- Loss of corporate profits, operational data streams, or software goodwill
- Connection losses or system deployment tracking drops
Third-Party Subprocessors
Our infrastructure utilizes secure third-party core subprocessors:
We are not responsible for the availability, functionality, or security of third-party services. Your use of these services is subject to their respective terms and policies.
11. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.
You agree that any legal action or proceeding arising out of or relating to these Terms shall be brought exclusively in the competent courts located in Siliguri, West Bengal, India.
12. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify you of any changes by:
- Publishing updated documents directly on the portal route
- Changing the official version record tracking stamp above
- Dispatching corporate system emails for functional modifications
Your continued use of the Services after such changes constitutes your acceptance of the new Terms.
13. Contact Information
If you have any questions about these Terms, please contact us:
Have a Legal Inquiry?
Bagdogra, West Bengal
India, PIN 734014